Warranty Terms & Conditions
STANDARD WARRANTY
COOKING, VENTILATION AND CLEANING PRODUCTS
Full Two (2) Year Warranty
FULL SIZE REFRIGERATION PRODUCTS INCLUDING COLUMNS
Full Two (2) Year Warranty
UNDER-COUNTER WINE STORAGE AND WINE DISPENSING PRODUCTS
Full Two (2) Year Warranty
LIMITED WARRANTY
COLUMN & FULL SIZE REFRIGERATION
• Six (6) year Sealed System Warranty (part & labor)
• Ten (10) year Sealed System Warranty (part only)
• Ten (10) year Compressor Warranty (compressor only)
COSMETIC WARRANTY
60 Days for all product. *Must be reported to Dacor within 60 days of the original purchase date to qualify for warranty coverage. Open Box and product sold as-is are excluded from the Cosmetic Warranty.
COMMERCIAL/NON-RESIDENTIAL USE
Commercial and/or non-residential use is defined as but not limited to religious organizations, fire stations, bed and breakfasts, catering services and/or spas. Products used for commercial and/or non-residential purposes carry a one (1) year functional parts warranty only.
CONSUMABLE PARTS
Consumable parts such as light bulbs and filters are not covered and are the responsibility of the purchaser.
NOTICE TO QUEBEC CONSUMERS
Warranty of Availability of Replacement Parts, Repair Services, and Maintenance and Repair Information
Dacor is aware of new repairability disclosure requirements that take effect October 5, 2025 within the meaning of the Quebec Consumer Protection Act (“warranty of availability”). We value our customers and are dedicated to providing support throughout the customer journey.
Please review the disclosures below for details on the availability of replacement parts, repair services and information on the maintenance and/or repair of goods.
Replacement Parts
Although Dacor will use reasonable efforts to make replacement parts available to customers (subject to availability and applicable lead times),
Dacor does not guarantee the availability of replacement parts within the meaning of the warranty of availability set out in sections 39 (paragraph 3), 39.1 and 39.2 of the Quebec Consumer Protection Act.
Repair Services
Although Dacor offers repair services for Dacor products through Dacor Authorized Service Centers located across Canada,
Dacor does not guarantee the availability of any repair services within the meaning of the warranty of availability set out in sections 39 (paragraph 3), 39.1 and 39.2 of the Quebec Consumer Protection Act in all locations, cities, or regions in Quebec.
To find your nearest Dacor Authorized Service Center, please visit: https://www.dacor.com/ca/owner/support/find-a-servicer/
Information for Maintenance or Repair
Although Dacor provides information on the maintenance and/or repair of goods for select Dacor products (please see below for more information),
Dacor does not guarantee the availability of information that is necessary to maintain or repair Dacor products within the meaning of the warranty of availability set out in sections 39 (paragraph 3), 39.1 and 39.2 of the Quebec Consumer Protection.
DISCLAIMER OF LIABILITY
Dacor is not liable for any damage or defect determined to be caused by repair by a non-authorized service provider, self-repair or non-professional repair of the product. Dacor is not liable for any resulting damage to the product, person, or property, or any injury or other product safety issue caused by or resulting from any repair, or any attempt to repair, any diagnosis, maintenance, or modification performed by any person, including, but not limited to, any of the following: (i) any indirect, incidental, special, or consequential damages (including but not limited to, damage to or loss of personal or commercial property, damage to reputation, loss of use, cost of purchase of replacement goods, etc.); (ii) any loss of data, goodwill, privacy, or profits or loss of business opportunity; and (iii) any inability to use, or reduced functionality of, the product. Any damage or defect to product resulting from a repair, or an attempt to repair, the product by any person (other than a Dacor certified service provider) will not be covered by the warranty. Dacor’s liability shall be limited to the greatest extent permitted by law.